U-mee removes charges for calls to local landlines

Local Internet, TV and telephone provider u-mee has eradicated all fees for all calls to any local landlines to help customers manage telephone costs.

U-mee has never charged for on-net calls to another u-mee subscriber and calls to other destinations have always been low-cost relative to typical local pricing, the company said.

But customers calling u-mee from another network have indicated dissatisfaction with surprise phone bills from their own provider that include fees equivalent to, or higher than calls to some international destinations, it added.

“In order to avoid this type of confusion for its own customers, and in the spirit of transparency and simple-to-understand products e.g. with no hidden costs, u-mee has consequently decided to eradicate all fees for all calls to any local landline,” a statement from the internet service provider said.

The company said u-mee Talk is the only local landline offering free calls to all local landlines and advises customers using other providers to be aware of differential pricing for local landline calls.

u-mee includes a landline service with no rental fee for every u-mee Home customer, as well as a free Talk smartphone app enabling any iOS/Android smartphone to mirror a customer's landline wherever they have data coverage.

u-mee's Plus fibre broadband bundle expands this to five landlines per account, and these are typically shared by various family members on multiple devices with the addition of 500 'anywhere' minutes’ which the company says generally results in no phone bills for Plus customers, as calls to destinations such as Spain and UK are also included.

 u-mee Home is available for £49/month and u-mee Plus for £69/month - both bundles include 500Mbps fibre broadband, TV, landline and TV/Talk apps as a minimum.