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GRA in ‘broadband satisfaction’ survey

Unite Union Press Call at the JMH(Photo John Bugeja) 23.03.17 Gibraltar Tony Woodhouse, a member of the Unite executive council in the UK, campaign relating to Ian McClusky. In pix Michael Netto

The Gibraltar Regulatory Authority conducted a broadband customer satisfaction survey on Main Street yesterday, to ascertain what residents and business owners on the Rock think of their internet service.
The survey has questions starting with which provider customers use, whether they are satisfied with the quality of broadband being received, the billing process, customer service and so on.
It also asks customers what would prompt them to switch provider.